Cisco Cisco StadiumVision Mobile Manual De Mantenimiento
Symptom: Pwr and Eth LEDs are not lit and no signs of activity
on the SV-4K or DMP-2K
Troubleshooting steps:
1. Verify any visible damage to the Ethernet port on the SV-4K or DMP-2K device.
2. If there is not any visible port damage on the SV-4K or DMP-2K:
a. Connect a 12V 5A power supply to the media player to confirm startup and
normal operation.
b. Replace the Ethernet cable.
c. Connect the media player to a known-working switch port for another SV-4K
or DMP-2K device.
d. Verify the POE+ settings on the switch.
TIP:If you have imported the switch settings to Cisco
StadiumVision Director, you can view the POE+ settings.
StadiumVision Director, you can view the POE+ settings.
From the Management Dashboard, go to:
Tools > Settings > Switch Management > View Switch
Details
Details
Power normally displays "29.5" for the SV-4K and DMP-2K after
LLDP negotiation with the switch.
LLDP negotiation with the switch.
e. If none of these steps locate the problem, contact Cisco Technical Support to
proceed with the RMA process.
Symptom: SV-4K or DMP-2K Err or Err/Upd LEDs blinking
Troubleshooting steps:
1. Refer to the LED documentation.
See the
.
2. Troubleshoot according to the description of the problem.
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