Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guía De Instalación
Installing Unified Contact Center Express
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Installing Cisco Unified Contact Center Express Release 8.0(1)
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To accept the default value (1500 bytes), choose No.
•
To change the MTU size from the operating system default, choose Yes, enter
the new MTU size, and click OK.
the new MTU size, and click OK.
The Static Network Configuration window displays.
Step 5
For network configuration, enter your static network configuration values and
click OK. See
click OK. See
for field descriptions.
The DNS Client Configuration window displays.
Step 6
To enable DNS, choose Yes, enter your DNS client information, and click OK.
See
See
for field descriptions.
After the system configures the network and checks for connectivity, the Remote
Patch Configuration window appears.
Patch Configuration window appears.
Step 7
Enter the location and login information for the remote file server. The system
connects to the remote server and retrieves a list of available upgrade patches.
connects to the remote server and retrieves a list of available upgrade patches.
If the upgrade file is located on a LINUX or UNIX server, you must enter a
forward slash at the beginning of the directory path. For example, if the upgrade
file is in the patches directory, you must enter /patches.
forward slash at the beginning of the directory path. For example, if the upgrade
file is in the patches directory, you must enter /patches.
If the upgrade file is located on a Windows server, remember that you are
connecting to an FTP or SFTP server, so use the appropriate syntax, including:
connecting to an FTP or SFTP server, so use the appropriate syntax, including:
•
Begin the path with a forward slash (/) and use forward slashes throughout the path.
•
The path must start from the FTP or SFTP root directory on the server, so you
cannot enter a Windows absolute path, which starts with a drive letter (for
example, C:).
cannot enter a Windows absolute path, which starts with a drive letter (for
example, C:).
The Install Upgrade Patch Selection Validation window displays.
Step 8
Choose the upgrade patch to install. The system downloads, unpacks, and installs
the patch and then restarts the system with the upgraded software version running.
the patch and then restarts the system with the upgraded software version running.
After the system restarts, the Pre-existing Configuration Information window
appears.
appears.
Step 9
To continue the installation, choose Proceed.
The Platform Installation Wizard window displays.
Step 10
To continue the installation, choose Proceed or choose Cancel to stop the
installation.
installation.
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If you choose Proceed, the Apply Patch window displays. Continue with Step 11.