Cisco Cisco Agent Desktop 9.0 Guía Del Usuario
Dial Pad Window
September 9, 2013
37
To edit your employee phone book:
1. In the dial pad window, choose Employee Phonebook from the Phone Books
drop-down list, then click Edit. The Phone Book Editor window appears.
2. Choose one of the following options.
NOTE: The Phone Number field allows the following characters only:
0–9, a–z, A–Z, and ‘ ( ) + , - . / : = ? and space
If you type any other character, a message appears, listing the allowable
characters. The disallowed character you typed is replaced by a question
mark so you can change it to an allowed character.
characters. The disallowed character you typed is replaced by a question
mark so you can change it to an allowed character.
■
To add a new entry, complete the First Name, Last Name, and Phone
Number fields, then click Add.
Number fields, then click Add.
Figure 13.
Phone Book Editor window