Cisco Cisco Agent Desktop 9.0 Notas de publicación
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Release Notes for Cisco Agent Desktop Release 9.0
Introduction
Introduction
These release notes describe new features, requirements, restrictions, and caveats for Cisco Agent
Desktop Release 9.0. These release notes are updated for every maintenance release but not for service
releases or engineering specials.
Desktop Release 9.0. These release notes are updated for every maintenance release but not for service
releases or engineering specials.
Before you install Cisco Agent Desktop, we recommend that you review this document for information
about issues that may affect your system.
about issues that may affect your system.
System Requirements
Cisco Agent Desktop Release 9.0 is supported with Cisco Unified Contact Center Enterprise and Hosted
Edition Release 9.0. For the latest information on compatible software, see the Compatibility Matrix for
Unified CCE at:
Edition Release 9.0. For the latest information on compatible software, see the Compatibility Matrix for
Unified CCE at:
http://docwiki.cisco.com/wiki/Compatibility_Matrix_for_Unified_CCE
Related Documentation
See the product documentation at:
New and Changed Information
Cisco Agent Desktop Release 9.0 introduces the following features:
Release 9.0(1a):
•
Support for Cisco AnyConnect Secure Mobility Client Release 3.0
•
Support for JRE 1.6.0 Update 31
•
Support for Microsoft SQL Server 2008 R2 (64-bit)
•
Support for Precision Queues
Release 9.0(3):
•
Support for Call Manager 9.1(1)
•
Support for CUPS 9.1(1)
•
New guidance on data store alternatives
•
Bug fixes