Cisco Cisco Web Security Appliance S370 Guía Del Usuario

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2-4
Cisco Advanced Web Security Reporting Installation, Setup, and User Guide
 
Chapter 2      Reports
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Simple and advanced search options are available for most report pages. 
Search Tips 
Make the searches as specific as possible, and narrow the time range.
Advanced Web Security Reporting uses a set of files to populate menus. If experience problems with 
the menus, verify that the necessary files are in the application’s look-ups folder, including:
malware_categories.csv
transaction_types.csv
url_categories.csv
The Enterprise administrator can edit the list of URL categories visible within the application. When 
a category appears within the access log, but is not present in the look-up file, Advanced Web 
Security Reporting displays “Custom Category.”
Enterprise administrators can control the options available in the drop-down fields in the Web 
Tracking form. 
Troubleshooting Searches 
The 
departments.csv
 is a file used as part of the role-based security functionality. This file may be 
edited manually, or by configuring one of the role-discovery scripts (available in the application’s 
bin
 
folder) as a scripted input. There is a script for both Linux and Windows.
Ensure the file exists in the application’s look-up folder.
If the Linux version is used, ensure the CLI command 
ldapsearch
 is installed and in the application 
user’s path.
If the Windows version is used, “option explicit” may be commented out to reveal more specific 
information regarding why and from where an error might have originated.
Verify the LDAP paths are syntactically correct.
Verify the bind service account name is correct.
Verify the correct bind password is entered.
Test connection to the remote machine over port 389.
Verify the correct attribute was configured for the member name.
Verify the correct attribute was used for group membership
Verify the correct attribute was configured for group name.