Cisco Cisco Web Security Appliance S190 Guía Del Usuario

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Cisco IronPort AsyncOS 7.7 for Web User Guide
Chapter 26      System Administration
Managing Alerts
Eventually, the interval could become quite large. You can set a cap on the number of seconds to wait 
between intervals via the maximum number of seconds to wait before sending a duplicate alert field. For 
example, if you set the initial value to 5 seconds, and the maximum value to 60 seconds, alerts would be 
sent at 5 seconds, 15 seconds, 35 seconds, 60 seconds, 120 seconds, etc.
Cisco IronPort AutoSupport
To allow Cisco to better support and design future system changes, the appliance can be configured to 
send Cisco a copy of all alert messages generated by the system. This feature, called AutoSupport, is a 
useful way to allow our team to be proactive in supporting your needs. AutoSupport also sends weekly 
reports noting the uptime of the system, the output of the 
status
 command, and the AsyncOS version 
used.
By default, alert recipients set to receive Information severity level alerts for System alert types will 
receive a copy of every message sent to Cisco. This can be disabled if you do not want to send the weekly 
alert messages internally. To enable or disable this feature, see 
Alert Messages
Alert messages are standard email messages. You can configure the Header From: address, but the rest 
of the message is generated automatically.
Alert From Address
You can configure the Header From: address via the Edit Settings button or via the CLI.
Alert Subject
An alert email message's subject follows this format:
Subject: [severity]-[hostname]: ([class]) short message