Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guía De Instalación

Go to the next server listed in the BARS Status page and take these actions:

Log in to Windows as the Administrator.

Disable virus scanning and the CSA, if these applications are running on the 
server.

Insert the Cisco CRS CD labeled Disk 1.

If the Cisco Customer Response Solutions Installation Wizard does not start 
automatically, navigate to the root folder on Disk 1 and click 
CRSAutorun.exe.

If the version of the Windows Installer that the Cisco CRS Installer requires 
does not exist on this server, a window prompts you to install it. Click OK. 
After the Windows Installer installs and the server reboots automatically, log 
back into Windows as the Administrator. If the Cisco Customer Response 
Solutions Installation Wizard does not restart automatically, navigate to the 
root folder on Disk 1 and click CRSAutorun.exe.

An InstallSheild Wizard window appears that provides information about the 
installation.

In addition, a pop-up window displays the following message:

*Warning* Disable Cisco Security Agent and virus control software 

before proceeding. These applications can interfere with the Cisco 

CRS Installer procedure that you are performing and can cause the 

system to become unstable.

Make sure that all virus control software is disabled and click OK in the pop-up 
window.

The Cisco CRS Installer performs a series of pre-installation checks.

In the Welcome window, click Next.

It might be a few minutes before Next becomes available.

The LDAP Server Information window appears. This window displays 
information for your installation.