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Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guía De Instalación

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Cisco Unified Contact Center Express Installation Guide, Release 7.0(1)
Chapter 8      Upgrading CRS 5.0(x) to Cisco Unified CCX 7.0(1)
Upgrading CRS 5.0(x) to Cisco Unified CCX 7.0(1)
Figure 8-1
Upgrade Warning
Make sure that all CAD/CSD and client applications are closed and click OK in 
the pop-up window.
Figure 8-2
Welcome Window
Step 4
In the Welcome window, Click Next.
The Upgrade window appears.