Cisco Cisco Unified Customer Voice Portal 10.0(1)

To use the Unified CVP Version 1.1 default locale directory (for example, en_US), you must
explicitly set it. When you upgrade to the current version of Unified CVP, only the new files
are installed under the Unified CVP default locale directory, en-us. You want to have all your
system prompts under one directory and all your application prompts and, optionally, external
VXML in another directory. Use the user.microapp.locale ECC variable to set the locale
directory to use, such as en_US.

Note: You do not need to set the user.microapp.locale ECC variable if you used the default
en-us. Also, remember that all locale values are case-sensitive.

System Media Files

The following tables describe the English System Media Files installed by Unified CVP. These
system media files are intended as samples only. It is the Customer/Media Administrator’s
responsibility to record all the system prompts for all the locales.

The table that follows lists the System Media File information for cardinal numbers.

Number

point

point

Number

minus

minus

All except DOW

zero

0

48

0

All except DOW

one (masculine version), uno
(es-mx and es-es)

1

49

1

All except DOW

two

2

50

2

All except DOW

three

3

51

3

All except DOW

four

4

52

4

All except DOW

five

5

53

5

All except DOW

six

6

54

6

All except DOW

seven

7

55

7

All except DOW

eight

8

56

8

All except DOW

nine

9

57

9

Same for the rest of all
the numbers

ten

10

eleven

11

twelve

12

thirteen

13

fourteen

14

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)