Cisco Cisco Customer Voice Portal 8.0(1)

Figure 37: Call Studio - Creating customhelloworld Call Flow - Audio Element (Alternate)

g.

Minimize the Call Studio application, open a file browser and copy the file holdmusic.wav
from C:\Cisco\CVP\OPSConsoleServer\GWDownloads to
C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio.

h.

Restore the Call Studio application and continue with the next main step.

Click the CVP Subdialog Return_01 element and in the Element Configuration window, for
Caller Input, under Value, enter yes to indicate you do want a value returned when a caller
interacts with the customhelloworld application.

Note: A value is required for Caller Input. If you need additional support, refer to the
troubleshooting example in 

.

In the Navigator panel (the panel with the tree structure), right-click customhelloworld (at the
top of the tree) and select Validate.

If there is a problem with the call flow logic, you will see a Call Studio error message; otherwise,
you should see a Validation Successful message in the status bar at the bottom of the window.

Click the Diskette icon to save the application.

Deploy the Custom Call Studio Application to a File Folder

Complete the following steps to deploy the new application to a folder containing applications
for the CVP VXML server.

Note: This action converts the development files to their run time format. It copies the files to
the CVP file structure. It does not deploy (load) the application to the VXML server. That
operation is done in a separate task that follows this task.

In the Navigator panel of Call Studio (top left), right-click customhelloworld and click Deploy.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)