Cisco Cisco Unified Customer Voice Portal 10.0(1)

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PG Private A: DOCCVP801 (hostname for your all-in-one-box CVP server)

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PG Private A high: DOCCVP801 (hostname for your all-in-one-box CVP server)

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Delete entries for PG Private B and PG Private B high.

b.

In the Visible Interfaces section:

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PG visible A: DOCCVP801 (IP or Hostname for CVP)

This entry would be the IP or hostname for the all-in-one-box CVP server.

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Router visible A: IP or Hostname of ICM router

This entry would be the IP or hostname for the all-in-one-box ICM server which hosts the
router, logger, admin workstation, etc. (10.86.132.137 in this example).

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Router visible A high: IP or Hostname of ICM router

Again, this entry would be the IP or hostname for the all-in-one-box ICM server which hosts
the router, logger, admin workstation, etc.

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Delete entries for all "B" interfaces.

Figure 83: ICM Setup - Install PG - Network Interfaces

Click Next until the Check Setup Information window displays. Review your choices and, if
necessary, click Back to make revisions; otherwise, click Next to initialize the PG.

If you receive the message Disabling OPC capture for PG<#>: Less then 5 GB available on
drive. Check ICMSetup log for any additional messages, click OK. Initialization will continue.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)