Cisco Cisco Customer Voice Portal 8.0(1)

throughout the Callback

schema.
Date of the callback for data

purging purposes

PK

No

date

CallStartDate

Guid for the original scheduled

callback.

No

Yes

char(32)

OldGuid

Used by the DB servlet to

retrieve information about the

old scheduled callback in order

to create a new record for the

pre-emptive callback.
Number to which the callback

will be placed

No

Yes

varchar(32)

ANI

P = preemptive.

No

Yes

char(1)

CallBackType

S = scheduled
Identifier for the gateway. Can

be an IP address or other string

identifier.

No

Yes

varchar(40)

Gateway

URL that points to a wav file

of the recorded name of the

caller

No

Yes

nvarchar(255)

RecordingURL

Datetime (including timezone)

for a scheduled callback. Not

No

Yes

datetime year to

second

ScheduledCallBack

DateTime

included for preemptive

callbacks
DN to which the scheduled

callback will be placed. This

No

Yes

varchar(32)

ScheduledCallBackDN

will invoke an ICM script with

this DN.
The date and time of the

database operation.

No

Yes

datetime year to

fraction(3)

DBDateTime

location name assigned to a set

of gateways. Used in scheduled

No

Yes

varchar(32)

Location

callback to select applicable

egress gateways for the

callback.
The number of attempts made

to call back

No

Yes

smallint

NbrAttempts

The unique id of a event type

FK

Yes

integer

EventTypeId

The unique id of a cause

FK

Yes

integer

CauseId

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)