Cisco Cisco Unified Customer Voice Portal 10.0(1)
![Cisco](https://files.manualsbrain.com/attachments/7380d0050044647c30f5c24bbbf5d0c0b6d9bb84/common/fit/150/50/faa183d287233c52228cfea3dbc2a127fe780f60564fcb0955d9c3d1cd23/brand_logo.png)
Figure 2: Call Flow
Note: The call will remain as video accepted when transferring video to an audio-only agent.
Entity-Relationship Diagram
The following ER diagram shows the Unified CVP database schema.
Figure 3: ER Diagram
Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(1)
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Chapter 6: - Introduction to the Database Schema
Entity-Relationship Diagram