Cisco Cisco Unified Customer Voice Portal 10.0(1) Guía De Instalación
I
NSTALLING
C
ISCO
CVP V
OICE
XML
C
ISCO
CVP V
OICE
XML 3.1
Installation Guide
from the operating system or failing that, set it to the default installation directory for
the selected application server. The installation directory can be changed by manually
editing the path or clicking on the “Choose” button to set another location. Note that
if you chose “Other” in step 4, the
the selected application server. The installation directory can be changed by manually
editing the path or clicking on the “Choose” button to set another location. Note that
if you chose “Other” in step 4, the
CVP.war
file will be installed to
C:\Cisco\CVP\War
(for manual deployment) or you may enter the path where web applications are
deployed for the appropriate application server.
deployed for the appropriate application server.
Step 6
The next screen will summarize the chosen options and installation path. Review your
selection carefully before selecting “Install”. The installer will then install CVP
VoiceXML Server.
selection carefully before selecting “Install”. The installer will then install CVP
VoiceXML Server.
Step 7
CVP VoiceXML Server requires the use of an environment variable that is created by
the installer. In order for this environment variable to take effect, the machine must be
rebooted. After a successful installation, click “Next” and you will be asked to restart
your computer.
the installer. In order for this environment variable to take effect, the machine must be
rebooted. After a successful installation, click “Next” and you will be asked to restart
your computer.
Step 8
Select “Done” to complete the installation.
Step 9
Refer to the Post Installation section for instructions on licensing and verifying the
installation. Note, if WebSphere 5.1 has been selected for the application server, refer
to the Continuing CVP Server Installation on WebSphere 5.1 section.
installation. Note, if WebSphere 5.1 has been selected for the application server, refer
to the Continuing CVP Server Installation on WebSphere 5.1 section.
Cisco CVP VoiceXML Studio 3.1 Only Installation
This section describes the process of installing only CVP VoiceXML Studio.
Prerequisites
CVP VoiceXML Studio must be installed on Microsoft Windows 2000/XP operating system.
Installation
Step 1
Launch the Cisco CVP VoiceXML installer with the filename
CiscoCVP.exe
.
Step 2
After agreeing to the license agreement, the installer asks for the type of the installation
to choose. Select “Cisco CVP VoiceXML Studio 3.1”.
to choose. Select “Cisco CVP VoiceXML Studio 3.1”.
Step 3
You will be asked to provide the installation folder for Cisco CVP VoiceXML (in
which Studio will be installed). The default location is
which Studio will be installed). The default location is
C:\Cisco\CVP
. The installation
directory can be changed by manually editing the path or clicking on the Choose button
to select another location. This directory will be referred to in this guide as
to select another location. This directory will be referred to in this guide as
INSTALLATION_PATH
.
Note: If Cisco CVP VoiceXML has already been installed, the existing installation
path will automatically be used and this step will be skipped.
path will automatically be used and this step will be skipped.
Step 4
After choosing whether to create shortcuts to CVP VoiceXML Studio, the next screen
will summarize the chosen options and installation path. Review your selection
carefully before selecting “Install”. The installer will then install Studio.
will summarize the chosen options and installation path. Review your selection
carefully before selecting “Install”. The installer will then install Studio.
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