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Cisco Internet Service Node (ISN) Installation Guide
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Chapter 2 Installing ISN Software
Upgrading ISN Software
Setting up Cisco NAM/ICM Software to Interact with ISN
There are several “one time only” steps you need to take to enable interaction between NAM/ICM and
ISN software:
ISN software:
•
Determine what ISN Network VRU types you need to define
•
Define an ISN Network VRU
•
Set the Enable Expanded Call Context option
•
Define expanded call context (ECC) variables for ISN
•
Define the default Network VRU
•
Configure the Peripheral Gateway (PG) for the ISN
Note
For more information, see the “ISN Deployment Options” appendix in the Cisco Internet Service Node
(ISN) Configuration and Administration Guide.
(ISN) Configuration and Administration Guide.
Upgrading ISN Software
This section walks you though the ISN software upgrade procedure.
Caution
To prevent sharing violations with other software, close down the following before you begin ISN
installation:
installation:
– Programs running Windows 2000 Internet Information Services (IIS) or/and wwwPublishing Services.
– Programs that accesses directories or files, such as MS Word or Windows Explorer.
How to upgrade Cisco Internet Service Node (ISN)
Only components currently installed on the system will be upgraded. During the Upgrade procedure, a
message box appears confirming what components are available.
message box appears confirming what components are available.
Note
If you click the Cancel button on any of the dialog screens prior to the Start Copying files screen, no
part of the installation will occur and the Exit Setup dialog box will appear.
part of the installation will occur and the Exit Setup dialog box will appear.
Step 1
From the Upgrade folder on the ISN installation CD, run setup.exe.
Step 2
On the Welcome screen, click Next.
Note
If the system detemines that the ISN upgrade version is older than the version currently installed or an
unsupported upgrade is attempted, an informational message appears and the system exits Setup without
performing the upgrade.
unsupported upgrade is attempted, an informational message appears and the system exits Setup without
performing the upgrade.
Step 3
On the Copyrights screen, click Next.