Cisco Cisco Customer Voice Portal 8.0(1) Guía De Instalación

Procedure

To transfer a license file:

From the Device Management menu, choose the type of server to apply a license to. For example,
to apply a license to a VXML Server, choose Device Management, then the type of server
to which you are transferring a license (VXML Server, or Call Server, or Reporting
Server).

The Find, Add, Delete, Edit window lists any servers that have been added to the network map.

Select a server by clicking on the link in its Hostname field or by clicking the radio button
preceding it and then clicking Edit.

Select File Transfer in the toolbar and then click Licenses.

The File Transfer page displays, listing the Hostname and IP address for the currently selected
Unified CVP server.

If the license file is not listed in the Select From Available License Files text box:

a.

Click Select a License File from Your Local PC.

b.

Enter the file name in the text box or click Browse to search for the license file on the
local file system.

If the license is listed in the Select From Available License Files text box, select the license file
and then click Select.

Click Transfer to transfer the selected license file to the selected device.

The license is applied to the selected server.

• You must restart any server to which you transfer a license to ensure it is able to recognize

and apply the newly transferred license file. You can restart the Call Server, VXML Server,
and Reporting Server by using the Operations Console. Refer to Operations Console Online
Help for Cisco Unified Customer Voice Portal for more details.

• You can verify that the VXML Server is operational and properly licensed by running the

status administrative script (that is, status.bat or status.sh) in
%CVP_HOME%\VXMLServer\admin, and reviewing its output.

• You can verify that the Call and/or Reporting Server are operational by using the Operations

Console and checking the port usage status. Refer to Operations Console Online Help for
Cisco Unified Customer Voice Portal for more details.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)