Cisco Cisco Customer Voice Portal Downloads Guía Del Usuario
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REFACE
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ERVER
AND
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ALL
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i
Preface
Purpose
This document describes how to use Cisco Unified Customer Voice Portal (Unified
CVP). Topics covered include the various components that can exist on Cisco Unified
CVP VXML Server (VXML Server), administering VXML Server, and VXML Server
logging.
CVP). Topics covered include the various components that can exist on Cisco Unified
CVP VXML Server (VXML Server), administering VXML Server, and VXML Server
logging.
Audience
This document is intended for voice applications developers and administrators of
VXML Server.
VXML Server.
Organization
Chapter 1, "Introduction"
Introduces the Cisco Unified CVP VXML Server software.
Chapter 2, "Cisco Unified CVP Components in Detail"
Introduces all the components that can be used with Cisco Unified CVP VXML
Server.
Server.
Chapter 3, "Administration"
Describes how to administer VXML Server.
Chapter 4, "User Management"
Describes how to use the built-in user management system.
Chapter 5, "VXML Server Logging"
Describes how to configure VXML Server logging.
Chapter 6, "VXML Server Configuration"
Describes global settings of VXML Server.
Chapter 7, "Standalone Application Builder"
Describes how to use the Standalone Application Builder to deploy voice
applications.
applications.
Appendix A, "Substitution Tag Reference"
A reference for all substitution tags.
Appendix B, "The Directory Structure"
Describes the directory structure of a typical Cisco Unified software installation.
Appendix C, "Glossary"
Definitions of technical terms used throughout this guide.
Obtaining Documentation, Obtaining Support, and Security
Guidelines
Guidelines
For information on obtaining documentation, obtaining support, providing documentation
feedback, security guidelines, and also recommended aliases and general
feedback, security guidelines, and also recommended aliases and general