Cisco Cisco Unified Customer Voice Portal 10.0(1) Guía Del Usuario
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Logger Method Call
Yes
No
Allows an administrator to call a method on a logger
instance for the application. The logger must specify
which methods can be called.
instance for the application. The logger must specify
which methods can be called.
Table 3-2
VXML Server-Level Functions
Function
JMX Script Description
Suspend Server
Yes
Yes
Suspends all applications deployed on VXML Server.
Resume Server
Yes
Yes
Restores the status of each application to the original state
at the time VXML Server was suspended.
at the time VXML Server was suspended.
Deploy All New
Applications
Applications
Yes
Yes
All applications deployed to VXML Server since the last
time the application server started up or the deploy all new
applications function was called are now loaded into
memory and can handle calls.
time the application server started up or the deploy all new
applications function was called are now loaded into
memory and can handle calls.
List All New
Applications
Applications
Yes
Yes
Lists the names of all new voice applications so that their
names may be known to be deployed using Deploy New
Application.
names may be known to be deployed using Deploy New
Application.
Deploy New
Application
Application
Yes
No
Loads and deploys the specified voice application.
Flush All Old
Applications
Applications
Yes
Yes
When called, all applications in VXML Server whose
folders were deleted are removed from memory.
folders were deleted are removed from memory.
Update All
Applications
Applications
Yes
Yes
Prompts each application deployed on VXML Server to
load its configuration from scratch from the application
files.
load its configuration from scratch from the application
files.
Update Common
Classes
Classes
Yes
Yes
Reloads all classes deployed in the
common
directory of
VXML Server.
Table 3-3
VXML Server Metrics
The more information an administrator has, the better he will be in determining the health of the
system. VXML Server provides a significant amount of information on various metrics to allow
the administrator to understand what is going on within the system. Armed with this information,
the administrator will be able to react quickly to situations which could degrade the stability of
the system.
system. VXML Server provides a significant amount of information on various metrics to allow
the administrator to understand what is going on within the system. Armed with this information,
the administrator will be able to react quickly to situations which could degrade the stability of
the system.
The information falls into three categories: aggregate information, information on peaks, and
average information. Aggregate information, such as the total number of calls handled, is helpful
in determining how much work VXML Server has done so far. Peak information, such as the
maximum concurrent calls occurring in the last 10 minutes, is very helpful in understanding how
load is distributed on the system and can help the administrator understand how the volume is
changing. Average information, such as the average HTTP request completion time, helps the
administrator compare current metrics against historical averages.
average information. Aggregate information, such as the total number of calls handled, is helpful
in determining how much work VXML Server has done so far. Peak information, such as the
maximum concurrent calls occurring in the last 10 minutes, is very helpful in understanding how
load is distributed on the system and can help the administrator understand how the volume is
changing. Average information, such as the average HTTP request completion time, helps the
administrator compare current metrics against historical averages.