Cisco Cisco Unified Customer Voice Portal 10.0(1) Guía Del Usuario

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Elements in the workspace can be selected, resized and repositioned in much the same way that 
shapes are manipulated in many graphics programs. When selected, an element is highlighted 
with small boxes at the corners and edges. Click and drag the boxes to resize the element.  

    To select an element, click on it. 

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  Multiple elements can be selected by holding down the Shift key during selection 

or drawing an enclosing box around them. 

    To de-select an element, click anywhere on the workspace background or on another 

element.  

    To move an element, click and drag it.  
    To delete an element, select it and press the delete button. 

 

 

 

All elements receive a default name when they are dragged to the Callflow Editor. The default 
name consists of the name of the element type followed by a number with an underscore in 
between. For example, the first Audio element is named "Audio_01.” 

Once an element is added to the call flow, you can rename it, as long as another element with the 
same name does not already exist in the call flow.