Cisco Cisco Customer Voice Portal Downloads Guía Del Usuario

C

HAPTER 

5:

 

V

OICE

XML

 

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ERVER 

L

OGGING

 

 

V

OICE

XML

 

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ERVER 

U

SER 

G

UIDE 

 

 

 

FOR 

C

ISCO 

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NIFIED 

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USTOMER 

V

OICE 

P

ORTAL 

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ELEASE 

4.0(1) 

 

 

 

 

 

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<?xml version="1.0" encoding="UTF-8"?> 
<!DOCTYPE configuration SYSTEM "../../../../dtds/ActivityLoggerConfig.dtd"> 
<configuration version="1.0" name="MyLogger1"> 
 

<format delimiter="\t" remove_delimiter_from_content="true" 

end_of_line="\n" date_format="standard" date_granularity="milliseconds"/> 
 <scope 

logging_level="Complete"> 

  <definitions> 
   <level 

name="Minimal"> 

    <event 

id="start"/> 

    <event 

id="end"/> 

   </level> 
   <level 

name="Complete"> 

    <event 

id="start"/> 

    <event 

id="end"/> 

    <event 

id="elementEnter"/> 

    <event 

id="elementExit"/> 

    <event 

id="elementFlag"/> 

    <event 

id="defaultInteraction"/> 

    <event 

id="elementData"/> 

    <event 

id="custom"/> 

    <event 

id="hotlink"/> 

    <event 

id="hotevent"/> 

    <event 

id="warning"/> 

   </level> 
  </definitions> 
 </scope> 
 <rotation> 
  <by_day 

every="2"/> 

 </rotation> 
 <cache> 
  <per_call 

kb_limit="10" 

allocate="once"/> 

 </cache> 
 <purge> 
  <file_age 

older_than="3"/> 

 </purge> 
</configuration> 

This configuration has the following features: 

    The activity logs will be delimited with a tab (“\t”) and will have any tabs that appear in the 

content removed. 

    The activity logs will use a Unix-style new line character (“\n”) to delimit lines. As a result, 

these log files would not appear orderly on Windows Notepad because it does not recognize 
these new line characters. 

    Dates in the activity logs will appear in the standard format with millisecond granularity. For 

example: “05/09/2006 15:45:02.654” 

    Two logging levels are defined: Minimal, which logs only when a caller entered and exited 

an application, and Complete, which logs all events. The Complete logging level is the one 
that will be used.