Cisco Cisco Customer Voice Portal Downloads Guía Del Desarrollador
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http://www.cisco.com/en/US/support/index.html
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC website so that you can
describe the situation in your own words and attach any necessary files.
describe the situation in your own words and attach any necessary files.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when
severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1
or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1
or P2 problem, a Cisco TAC engineer automatically opens a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations
center to determine the level of Cisco support services to which
your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you
call the center, please have available your service agreement number and your product serial number.
call the center, please have available your service agreement number and your product serial number.