Cisco Cisco Unified Customer Voice Portal 10.0(1) Notas de publicación

If an agent wants to perform a single step transfer with a requery, then the Network Transfer Preferred 
box on the Call Manager PIM in PG Explorer must be checked. However, the agent needs the Network 
Transfer Preferred box to be unchecked in order to perform a consult transfer and conference to a second 
agent. Thus, the agent may have to decide if they want to perform single step transfers with requery or 
consult transfers and conference to a second agent, and set the single Network Transfer Preferred box 
on the Call Manager PIM in PG Explorer accordingly.

The following known caveats exist in ISN 2.1.

Defect Number: CSCma26483

Component: Voice Browser

Severity: 2

Headline: Call is immediately disconnected in ISN comprehensive mode

Symptom: Call is immediately disconnected upon arrival into ISN.

Conditions: This occurs only in ISN Comprehensive mode, where the IVR leg gateway has a Class A, 
B or C subnet address that is greater than that of the ISN Voice Browser.

Workaround: Change the IP address of the IVR leg gateway to have a Class A, B and C subnet address 
that is less than or equal to that of the ISN Voice Browsers.

Defect Number: CSCma26552

Component: Application Server

Severity: 3

Headline: The Application Server engine virtual memory runs high, at 630 meg

Defect Number: CSCma26582

Component: Application Server

Severity: 3

Headline: The Ports Busy state is encountered on the ISN routing client Application Server