Cisco Cisco Customer Voice Portal Downloads Referencia técnica
Cisco CVP Software Release 3.1(0) Hardware and Software Specification (Bill of Materials)
6
Supported Third Party Software
Node
All Nodes
Software
Remote Administration:
Symantec pcANYWHERE 11.0
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
Virus protection:
McAfee VirusScan Enterprise 8.0i
Symantec AntiVirus Corporate Edition 9.0
Trend 5.5.8
Microsoft Internet Explorer 6.0 Service Pack 1 (minimum)
McAfee VirusScan Enterprise 8.0i
Symantec AntiVirus Corporate Edition 9.0
Trend 5.5.8
Microsoft Internet Explorer 6.0 Service Pack 1 (minimum)
Optional:
Intrusion Prevention System: Cisco Security Agent for Cisco Customer Voice Portal:
http://www.cisco.com/kobayashi/sw-center/contact_center/csa/
(Note: CSA is not supported for
Terminal Services)
WinZIP
Adobe Acrobat Reader
Adobe Acrobat Reader