Cisco Cisco Unified Customer Voice Portal 10.0(1) Referencia técnica
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Cisco CVP Software Release 3.0(0) Service Release 1 Bill of Materials
2
3
rd
Party Software Requirements
Node
All Nodes
Software
Remote Administration:
Symantec pcANYWHERE 11.0
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
RealVNC 4.0
Windows Terminal Services (server administration only – no Application GUI access)
Virus protection:
McAfee VirusScan Enterprise 8.0i
Symantec AntiVirus Corporate Edition 9.0
Trend 5.5.8
Microsoft Internet Explorer 6.0 Service Pack 1 (minimum)
McAfee VirusScan Enterprise 8.0i
Symantec AntiVirus Corporate Edition 9.0
Trend 5.5.8
Microsoft Internet Explorer 6.0 Service Pack 1 (minimum)
Intrusion Prevention System: Cisco Security Agent for Cisco Customer Voice Portal:
http://www.cisco.com/kobayashi/sw-center/contact_center/csa/
(Note: CSA is not supported for
Terminal Services)
Optional:
WinZIP
Adobe Acrobat Reader
Adobe Acrobat Reader