Cisco Cisco Unified Customer Voice Portal 10.0(1) Guía De Información
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Product End-of-Life Notice
© 2008 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the Cisco
Unified Customer Voice Portal Release 4.0
Unified Customer Voice Portal Release 4.0
EOL6396
Cisco
®
announces the end-of-sale and end-of life dates for the Cisco Unified Customer Voice
Portal Release 4.0. The last day to order the affected product(s) is November 12, 2008. Customers
with active service contracts will continue to receive support from the Cisco Technical Assistance
Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones,
definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by
this announcement. For customers with active and paid service and support contracts, support will
be available until the termination date of the contract, even if this date exceeds the Last Date of
Support shown in Table 1.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified Customer Voice Portal Release 4.0
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end of sale and end of life of a
product is distributed to the general public.
product is distributed to the general public.
May 14, 2008
End-of-Sale Date
The last date to order the product through Cisco point-of-sale
mechanisms. The product is no longer for sale after this date.
mechanisms. The product is no longer for sale after this date.
November 12, 2008
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its
contract manufacturers. Actual ship date is dependent on lead time.
contract manufacturers. Actual ship date is dependent on lead time.
February 10, 2009
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software
maintenance releases or bug fixes. After this date, Cisco Engineering will
no longer develop, repair, maintain, or test the product software.
maintenance releases or bug fixes. After this date, Cisco Engineering will
no longer develop, repair, maintain, or test the product software.
November 12, 2009
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support
contract, this is the last date to order a new service-and-support contract
or add the equipment and/or software to an existing service-and-support
contract.
contract, this is the last date to order a new service-and-support contract
or add the equipment and/or software to an existing service-and-support
contract.
November 12, 2009
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
February 8, 2011
Last Date of Support:
App. SW
App. SW
The last date to receive service and support for the product. After this
date, all support services for the product are unavailable, and the product
becomes obsolete.
date, all support services for the product are unavailable, and the product
becomes obsolete.
November 12, 2011
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software
Table 2.
Product Part Numbers Affected by This Announcement
End-of-Sale Product Part
Number
Number
Product Description
Replacement Product
Part Number
Part Number
Replacement Product Description
CVP-4.0-SERVER-SW
CVP 4.0 Server Software
CVP-41-SERVER-SW
CVP 4.1 Server Software
CVP-40-DART-NFR=
CVP 4.0 Not-For-Resale
Dart System
Dart System
CVP-41-DART-NFR=
CVP 4.1 Not-For-Resale DART
CVP-40-DISTI-NFR=
CVP 4.0 Not-For-Resale
DISTI System
DISTI System
CVP-41-DIST-NFR=
CVP 4.1 Not-For-Resale DISTI
CVP-40-EVAL=
CVP 4.0 Evaluation
License (60 Day Expir)
License (60 Day Expir)
CVP-41-EVAL=
CVP 4.1 Evaluation License (90 Day
Expir)
Expir)
CVP-40-NPS=
CVP 4.0 Not-for-
production system
production system
CVP-41-NPS=
CVP 4.1 Not-for-production system
CVP-40-STUDIO=
CVP 4.0 Studio
CVP-STU-41-UE60=
CVP 4.1 And Universal Edition 6.0 Studio
CVP-40-TEST24=
CVP 4.0 24 Port non
production lab system
production lab system
CVP-41-NPS=
CVP 4.1 Not-for-production system