Cisco Cisco Agent Desktop 8.5 Guía De Instalación
Cisco CAD Installation Guide 7.0
66
31-Mar-06
Setting Up CTI OS Security
There are four elements involved in setting up CTI OS security. They are:
Steps to Perform on Each Element
CTI OS Server
The first task is to enable security on each CTI OS server via the CTI OS Setup
program. To do this, refer to the Cisco document, CTI OS System Manager’s Guide
for Cisco ICM/IPCC Enterprise and Hosted Edition.
program. To do this, refer to the Cisco document, CTI OS System Manager’s Guide
for Cisco ICM/IPCC Enterprise and Hosted Edition.
When security is enabled, SecuritySetupPackage.exe runs automatically to create
two files, CtiosServerKey.pem and CtiosServerReq.pem.
two files, CtiosServerKey.pem and CtiosServerReq.pem.
The SecuritySetupPackage.exe will ask you for a password. Enter a unique password
for each computer to ensure strong encryption.
for each computer to ensure strong encryption.
SecuritySetupPackage.exe can be copied from one of the client boxes, where it is
installed automatically, or you can install the Win32 CTI OS Toolkit, which installs the
three programs required for security. If you use the CTI OS server as the Certificate
box, install this toolkit.
installed automatically, or you can install the Win32 CTI OS Toolkit, which installs the
three programs required for security. If you use the CTI OS server as the Certificate
box, install this toolkit.
Cisco Desktop Administrator PC
After security is enabled on the CTI OS servers, configure the CAD system to enable
security.
security.
Element
Functions performed on this element
CTI OS Server
• Enable security via CTI OS setup
• Automatically creates an unsigned certificate
Cisco Desktop
Administrator PC
Administrator PC
• Run CAD Configuration Setup tool and enable
CTI OS security, thus setting a flag in LDAP
that enables the CTI OS node to display in the
client CAD Configuration Setup tool
that enables the CTI OS node to display in the
client CAD Configuration Setup tool
Cisco Agent Desktop Client
PC
PC
• Run CAD Configuration Setup tool to enable
CTI OS security
• Automatically create an unsigned certificate
Certificate PC (can be
located anywhere, ideally
this is located on the CTI
OS server)
located anywhere, ideally
this is located on the CTI
OS server)
• Runs program to create the certificate of
authority (CA)
• Runs program to sign a client unsigned
certificate using the CA