Cisco Cisco Agent Desktop 9.0 Guía Del Usuario
Using the Integrated Browser
September 9, 2013
67
Browser Toolbar
The browser toolbar is a basic web browser toolbar. It allows you to navigate among
web pages you view, refresh a current page, and return to your home page.
web pages you view, refresh a current page, and return to your home page.
Accessing Work Sites
Your administrator can set up a list of frequently-used web sites. These “favorites”
appear in the Work Sites box. You can select a website from this drop-down list to
access it quickly, without having to type in its web address.
appear in the Work Sites box. You can select a website from this drop-down list to
access it quickly, without having to type in its web address.
Accessing Other Websites
Your administrator can configure the browser to include the optional Address field.
This enables you to access a website that is not listed in the Work Sites box.
This enables you to access a website that is not listed in the Work Sites box.
NOTE: The first tab, which is reserved for web pages the supervisor
pushes to you, never has an Address field on it. The Address field
appears only on the other tabs.
pushes to you, never has an Address field on it. The Address field
appears only on the other tabs.
If you access a website that uses popup windows, those popups will create new
browser tabs. You can add up to 15 browser tabs for these popup windows even
though the integrated browser is limited to a maximum of six tabs.
browser tabs. You can add up to 15 browser tabs for these popup windows even
though the integrated browser is limited to a maximum of six tabs.
Table 19.
Browser toolbar buttons and shortcut keys
Icon
Name
Shortcut
Description
Back
Alt+left arrow
Returns you to the last page you viewed.
Forward
Alt+right
arrow
arrow
Takes you to the page you viewed before
clicking the Back button.
clicking the Back button.
Stop
Esc
Stops the browser from loading a web page.
Refresh
F5
Refreshes the current web page.
Home
Alt+Home
Returns you to your predefined home page.
—
Next tab
Ctrl+Shift+T
Takes you to the next tab.
—
Address
Alt+D
Moves the cursor to the Address field (if
configured).
configured).
—
Browser
Ctrl+Shift+B
Moves the cursor to the browser pane.
—
Work Sites
Alt+W
Moves the cursor to the Work Sites field.
—
Specified
Tab
Tab
Ctrl+<tab #>
Takes you to the specified tab, where 0 is the
first tab, 1 is the next tab, and so on.
first tab, 1 is the next tab, and so on.