Cisco Cisco Agent Desktop 9.0 Guía Del Usuario
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Cisco Desktop Administrator User Guide 7.1
22
November 2006
IP IVR Window
Figure 7.
IP IVR window.
Enter the host name or IP address of the IP IVR.
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If you have only one IP IVR, enter the information in the Side A section.
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If you are also using a redundant IP IVR in a duplexed environment, enter the
location of the redundant IP IVR in the Side B section.
location of the redundant IP IVR in the Side B section.