Cisco Cisco Agent Desktop 9.0 Guía Del Usuario
Cisco Outbound Option
31-Mar-06
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NOTE: If a call is part of a Preview dialing mode campaign, the first letter in
the BAStatus field entry is a P. If a call is part of a Direct Preview dialing
mode campaign, the first letter in the BAStatus field entry is a D.
the BAStatus field entry is a P. If a call is part of a Direct Preview dialing
mode campaign, the first letter in the BAStatus field entry is a D.
For more information on setting up custom layouts, see