Cisco Cisco Agent Desktop 8.5 Guía Del Usuario

Logging In

June 2007

13

Figure 3. 

Forced Login menu. 

If you choose the first option, which is called a forced login, the other person using the 
agent ID or extension is forcibly logged out and you are logged in.

1 Name logged into another extensio

  n.

14:23 02/15/04

2101

Forced Login

Select

Exit

2 Press ‘2’ to log in with another

  name or extension.