Cisco Cisco Agent Desktop 8.5 Notas de publicación

Cause: Windows Installer does not preserve a repair-capable maintenance copy of the original media. 
Once the temporarily-cached original install media is cleaned up, repair functionality is lost. A scenario 
in which this might occur is if the client application is installed using the web browser’s Run option 
rather than the Save option to access the installation file, and then the web browser’s cache is cleared.

Effect on system: Files may be missing due to incomplete rollback.

Installer response: If during rollback the user is prompted to browse for media, then the rollback 
process is incomplete and the client software applications must be removed and reinstalled to regain 
pre-service release functionality. If no such prompting occurs, then the rollback was successful and no 
further action is required.

Future availability: This bug will be addressed in Enterprise 7.1, Express 4.1/4.6 and newer.

The following issues have been resolved in CAD 7.0(1) SR1.

You can view more information and track individual CAD defects using the Cisco Bug Toolkit located 
at: 

http://www.cisco.com/support/bugtools/Bug_root.html

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several 
ways to obtain technical assistance and other technical resources. These sections explain how to obtain 
technical information from Cisco Systems.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL:

CSCsc07262

3

Some calls not recorded—unable to playback some recordings

CSCsd78752

2

CAD Agent Desktop crashes when changing state to Ready on 7.01 
software.