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Cisco Cisco Computer Telephony Integration Option 8.5 Guía Del Desarrollador

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Chapter 6      Event Interfaces and Events
ICallEvents Interface
6-72
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1) 
CallStatus
SHORT
The current status of the call.
The following fields appear if they have information in them.
ANI
STRING
The calling line ID of the caller. 
UserToUserInfo 
STRING
The ISDN user-to-user information 
element associated with the call.
DNIS
STRING
The DNIS provided with the call. 
DialedNumber 
STRING
The number dialed. 
CallerEnteredDigits 
STRING
The digits entered by the caller in 
response to IVR prompting. 
CallWrapupData 
STRING
Call-related wrap-up data. 
CallVariable1 
(Optional)
STRING
Call-related variable data.
…
…
CallVariable10 
(Optional)
STRING
Call-related variable data.
CustomerPhone 
Number
STRING
The customer phone number 
associated with the call.
CustomerAccount 
Number
STRING
The customer account number 
associated with the call.
Keyword
Type
Description