Cisco Cisco Computer Telephony Integration OS 8.5 Guía Del Desarrollador
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CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise
Release 8.5(3)
A P P E N D I X
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CTI OS Keywords and Enumerated Types
Keywords
The CTI OS Client Interface Library uses the Arguments structure to pass key-value pairs between the
client and the server (see
client and the server (see
for a detailed explanation of Arguments).
Throughout this document all event and method parameter lists, as well as object properties, are listed
with the keywords and the types associated with those keywords.
with the keywords and the types associated with those keywords.
The expected (required and optional) keywords are referred to in this document by string name. For
example, the Agent’s property for agent identifier is referred to as AgentID.
example, the Agent’s property for agent identifier is referred to as AgentID.
In addition to using the string name for a keyword, programmers can take advantage of an enumeration
of keywords as well.
of keywords as well.
Note
The enumeration of keywords is presently only available in the C++ CIL.
For each string keyword, a corresponding enumerated keyword exists. The enumerated keyword is the
same name, preceded by the prefix ‘ekw’. For example, the AgentID string keyword is mapped to the
enumerated keyword ekwAgentID.
same name, preceded by the prefix ‘ekw’. For example, the AgentID string keyword is mapped to the
enumerated keyword ekwAgentID.