Cisco Cisco Computer Telephony Integration Option 8.5 Guía Del Desarrollador

6-78

CTI OS Developer’s Guide for Cisco Unified Contact Center Enterprise

Release 8.5(3)

Chapter 6 Event Interfaces and Events

IButtonEnablementEvents

ENABLE_CHAT

0X00100000

ENABLE_RECORD

0X00200000

ENABLE_LOGIN

0X01000000

ENABLE_LOGOUT

0X02000000

ENABLE_LOGOUT_WITH_REASON

0x04000000

ENABLE_READY

0X08000000

ENABLE_NOTREADY

0X10000000

ENABLE_NOTREADY_WITH_
REASON

0X20000000

ENABLE_WORKREADY

0X40000000

ENABLE_WORKNOTREADY 0x80000000

DISABLE_READY 0xF7FFFFFF

DISABLE_NOTREADY 0xCFFFFFFF

DISABLE_WORKREADY 0xBFFFFFFF

Supervisor Button Enablement Masks

ENABLE_SET_AGENT_LOGOUT

0x00000001

ENABLE_SET_AGENT_READY

0x00000002

ENABLE_SILENTMONITOR

0x00000004

ENABLE_BARGE_IN

0x00000004

ENABLE_INTERCEPT

0x00000008

ENABLE_CLEAR

0x00000010

ENABLE_START_SILENTMONITOR

0x00000020

ENABLE_STOP_SILENTMONITOR

0x00000040

DISABLE_SET_AGENT_LOGOUT

0xFFFFFFFE

DISABLE_SET_AGENT_READY

0xFFFFFFFD

DISABLE_SILENTMONITOR

0xFFFFFFFB

DISABLE_BARGE_IN

0xFFFFFFFB

DISABLE_INTERCEPT

0xFFFFFFF7

DISABLE_CLEAR

0xFFFFFFEF

DISABLE_START_SILENTMONITOR

0xFFFFFFDF

DISABLE_STOP_SILENTMONITOR

0xFFFFFFBF

DISABLE_SUPERVISE_CALL

DISABLE_BARGE_IN & DISABLE_INTERCEPT &
DISABLE_CLEAR & DISABLE_SILENTMONIT
OR & DISABLE_START
_SILENTMONITOR & DISABLE_STOP_SILENT
MONITOR

Table 6-78

Table of Enablement Bits