Cisco Cisco Content Security Management Appliance M390 Guía Del Usuario
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AsyncOS 9.5.2 for Cisco Content Security Management Appliances User Guide
Chapter 5 Using Centralized Web Reporting and Tracking
Troubleshooting Web Reporting and Tracking
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If an upgrade changes the way information is reported or tracked, transactions that occurred before
upgrade may not be represented as expected. To see if your release has this type of change, see the
Release Notes for your release at the location specified in
upgrade may not be represented as expected. To see if your release has this type of change, see the
Release Notes for your release at the location specified in
.
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For missing results in Web Proxy Services tracking search results, see
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For unexpected results when filtering by user requested transactions, see the User Request row of
the table in
the table in
PDF Shows Only a Subset of Web Tracking Data
Problem
PDF shows only some of the data that is visible on the Web Tracking page.
Solution
For information about what data is included in and omitted from PDFs and CSV files, see the
web tracking information in the table in
.
Troubleshooting L4 Traffic Monitor Reports
If the Web Proxy is configured as a forward proxy and L4 Traffic Monitor is set to monitor all ports, the
IP address of the proxy’s data port is recorded and displayed as the client IP address in reports. If the
Web Proxy is configured as a transparent proxy, enable IP spoofing to correctly record and display the
client IP addresses. To do this, see the online help or user guide for your Web Security appliance.
IP address of the proxy’s data port is recorded and displayed as the client IP address in reports. If the
Web Proxy is configured as a transparent proxy, enable IP spoofing to correctly record and display the
client IP addresses. To do this, see the online help or user guide for your Web Security appliance.
Related Topics
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Exported .CSV file is Different From Web Interface Data
Problem
Domains Matched data exported to .csv file differs from the data shown in the Web interface.
Solution
For performance reasons, only the first 300,000 entries are exported as .csv.