Cisco Cisco ASA 5545-X Adaptive Security Appliance Hoja De Datos

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Cisco ASA Software Support

Each Cisco ASA software release is classified as either a Standard Maintenance or Extended Maintenance

release. A Standard Maintenance release has a sustaining support lifetime of eighteen (18) months with a

minimum of four (4) rebuilds. The Extended Maintenance Release provides a sustaining support lifetime of thirty-

six (36) months with a minimum of ten (10) rebuilds.

After the EoVS milestone, the Cisco Technical Assistance Center (TAC) will provide customer support on the

affected ASA Software release within the guidelines set by existing Cisco EoL policies.

Cisco ASA Software Release Schedule

The Cisco ASA 9.5(1) Release is the first Standard Maintenance Release that will adhere to the timelines

presented here. Prior Extended Maintenance Release 9.4 and future Extended Maintenance Releases will also

adhere to the guidelines presented here. Table 2 defines the support models used by each of the Cisco ASA

Software releases.

Table 2.

Cisco ASA Software Release Support

Support Model

ASA Release

Standard-Support

9.5

Extended-Support

9.4, 9.6, etc.

End-of-Sale and End-of-Life Guideline Definition

The Cisco ASA Software’s end-of-sale and EoL guidelines have pre-set time intervals for each of the EoL

milestones. These time intervals are based on the support model of the affected Cisco ASA Software version.

Table 3 summarizes the end-of-sale and EoL milestones for Cisco ASA Software releases.

Table 3.

Cisco ASA Software End-of-Sale and End-of-Life Milestones by Release

Milestone

Definition

Timing

First-Customer-Ship (FCS)

The date at which the affected Cisco ASA Software release is made
available to Cisco customers.

Begins ASA Software Release lifetime.

End-of-Life (EoL)
Announcement Date

The date the document that announces the end of sale and end of
life of a product is distributed to the general public.

At FCS1 for Standard Maintenance
Releases.

Twelve (12) months after FCS for Extended
Maintenance Releases.

End-of-Sale (EoS) Date

The last date to order the product through Cisco point-of-sale
mechanisms. The product is no longer for sale after this date.

Six (6) months from End-of-Life (EoL)
Announcement date

End of Planned OS SW
Maintenance (EoSWM)
Release Date

The last date that Cisco Engineering may release any final software
maintenance releases or bug fixes. After this date, Cisco
Engineering will no longer develop, repair, maintain, or test the
product software.

Note: After this date, Cisco Engineering will only provide fixes for
Security Vulnerabilities as per the EoVS milestone timeframe.

Six (6) months after EoS date for both
Standard Maintenance and Releases.

End of OS SW
Vulnerability/Security
Support (EoVS) Date

The last date that Cisco will provide support for security
vulnerabilities, defined as network-impacting security vulnerabilities
that have been identified by the Customer to Cisco TAC and
subsequently qualified via Cisco’s normal evaluation process.

Note: After this date, Cisco Engineering will no longer develop,
repair, maintain, or test the product software.

Twelve (12) months after EoS date for
Standard Maintenance Releases

Eighteen (18) months after EoS date for
Extended Maintenance Releases

Last Date of Support

The last date to receive service and support for the product. After
this date, all support services for the product are unavailable, and
the product becomes obsolete.

Five (5) years after End-of-Sale date for
either Standard Maintenance or Extended
Maintenance Releases.