Cisco Cisco ASA 5505 Adaptive Security Appliance Manual Técnica

When connected to WebVPN, vnc:// should be available as a URI option in the Address drop−down
list.

• 

The Output Interpreter Tool (registered customers only) (OIT) supports certain show commands. Use the OIT
in order to view an analysis of show command output.

This section provides information you can use to troubleshoot your configuration.

This procedure deletes all files that are currently stored in the cache of your browser.

In Internet Explorer, choose Tools > Internet Options.

1. 

In the Temporary Internet Files section, click the General tab, and then click Delete Files.

2. 

• 

This procedure deletes all files that are currently stored in the Java cache.

In Windows, click Start, and choose Settings > Control Panel.

1. 

In the Control Panel, double−click Java Plug−in.

2. 

Click the Cache tab, and click Clear.

3. 

• 

In Windows, click Start, and choose Settings > Control Panel > Add or Remove
Programs.

1. 

Choose the Java Runtime Environment program, and click Remove.

2. 

Download the new JRE from the Java website (http://www.java.com/en/download/ 

), and

install the new JRE.

3. 

• 

If the VNC option is not listed as a URI in the address field when you are logged into WebVPN,
uninstall and reinstall the VNC plug−in. In order to remove the VNC plug−in from WebVPN,
complete one of these procedures:

WebVPNChoose Configuration > Remote Access VPN > Clientless SSL VPN Access >
Portal > Client−Server Plug−ins, select the VNC plug−in, and click Delete.

♦ 

CLIUse the revert webvpn plug−in vnc command in order to remove the plug−in.

♦ 

• 

• 

Contacts & Feedback | Help | Site Map
© 2013 − 2014 Cisco Systems, Inc. All rights reserved. Terms & Conditions | Privacy Statement | Cookie Policy | Trademarks of
Cisco Systems, Inc.

Updated: Sep 17, 2007

Document ID: 99108