Cisco Cisco Email Security Appliance X1070 Guía Para Resolver Problemas
work queue paused, 134 msgs, antivirus
Version: 8.0.1−023
Serial Number: 848F69E7XXYY−XXYYJ5J
Timestamp: 06 May 2014 13:56:38 +0200
How can you correct this work queue paused event?
On the CLI you can force a complete update via the command antispamupdate ironport
force or antivirusupdate force. A complete update is when the ESA will reach out to the Cisco update servers
and pull the complete and most recent IDE, and also will pull the complete and most recent anti−spam or
anti−virus engine, and reapply this in the background on your appliance.
force or antivirusupdate force. A complete update is when the ESA will reach out to the Cisco update servers
and pull the complete and most recent IDE, and also will pull the complete and most recent anti−spam or
anti−virus engine, and reapply this in the background on your appliance.
Example of antispamupdate ironport force:
> antispamupdate ironport force
Forcing updates for CASE rules.
Example of antivirusupdate force:
> antivirusupdate force
Sophos Anti−Virus updates:
Requesting forced update of Sophos Anti−Virus.
McAfee Anti−Virus updates:
Requesting update of virus definitions
Verification
You can view the process of the anti−virus updates my running tail updater_logs from the CLI on the ESA.
This assure you of the appliance's communication with the Cisco update servers and manifest, and allow you
to see the update complete.
This assure you of the appliance's communication with the Cisco update servers and manifest, and allow you
to see the update complete.
Example of the updater_logs and the anti−spam update success:
Mon Aug 18 11:32:55 2014 Info: case verifying applied files
Mon Aug 18 11:32:55 2014 Info: case updating the client manifest
Mon Aug 18 11:32:55 2014 Info: case update completed
Mon Aug 18 11:32:55 2014 Info: case waiting for new updates
Example of the updater_logs and the anti−virus update success:
Wed Jul 23 09:41:13 2014 Info: sophos verifying applied files
Wed Jul 23 09:41:13 2014 Info: sophos updating the client manifest
Wed Jul 23 09:41:13 2014 Info: sophos update completed
Wed Jul 23 09:41:13 2014 Info: sophos waiting for new updates
You will want to assure that you see the lines above, which will indicate the successful request and update of
the requested associated updates.
the requested associated updates.
What are "work queue resumed" notifications?
Post−successful return to operation of work queue after a paused event, you will receive notification of, "work
queue resumed, XX msgs." This means that the work queue's message processing has automatically resumed.
These alerts are more of an informational type alert and no further action is required once the work queue
queue resumed, XX msgs." This means that the work queue's message processing has automatically resumed.
These alerts are more of an informational type alert and no further action is required once the work queue