Cisco Cisco Email Security Appliance X1070 Manual Técnica

Contributed by Robert Sherwin and Kevin Luu, Cisco TAC Engineers.
Feb 13, 2015

Introduction
Prerequisites
     Requirements
     Components Used
Configure
     CRES Account Provisioning for Virtual and Hosted ESA
     CRES Account Provisioning for Hardware ESA
Account Administrator Notification and Account Verification
     CRES Account Number Creation
     Determine the CRES Version
Troubleshoot
Related Information

This document describes how to create an encryption profile and complete account provisioning for a Cisco
Email Security Appliance (ESA) with creation of a Cisco Registered Envelope Service (CRES) account.

Note: There are current differences between Virtual and Hosted ESA and Hardware ESA.  These are
described in the document.

This article also discusses how to correct the "Unable to provision profile <profile_name> for reason: Cannot
find account" error, as this error is normally presented from Virtual and Hosted ESA when you attempt to
add an encryption profile. If you receive this error, complete the steps provided in the Virtual and Hosted ESA
section.

Ensure that you have the IronPort Email Encryption feature key installed on your ESA. Verify this from the
ESA GUI, System Administration > Feature Keys, or on the ESA CLI with featurekey.

There are no specific requirements for this document.

This document is not restricted to specific software and hardware versions.

The information in this document was created from the devices in a specific lab environment. All of the