Cisco Cisco Email Security Appliance C160 Referencia técnica

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3-104
CLI Reference Guide for AsyncOS 10.0 for Cisco Email Security Appliances
 
Chapter 3      The Commands: Reference Examples
  General Management/Administration/Troubleshooting
[1]> 3
Please select the problem category:
1. Upgrade
2. Operate
3. Configure
4. Install
[1]> 3
Please select a problem sub-category:
1. Error Messages, Logs, Debugs
2. Software Failure
3. Interoperability
4. Configuration Assistance
5. Install, Uninstall or Upgrade
6. Hardware Failure
7. Licensing
8. Data Corruption
9. Software Selection/Download Assistance
10. Passphrase Recovery
[1]> 5
Please enter a subject line for this support request:
[]> <Subject line for support request>
Please enter a description of your issue, providing as much detail as possible
to aid in diagnosis:
[]> <Description of issue>
It is important to associate all your service contracts with your Cisco.com profile (CCO 
ID) in order for you to receive complete access to support and
services from Cisco. Please follow the URLs below to associate your contract coverage on 
your Cisco.com profile. If you do not have a CCO ID, please follow
the URL below to create a CCO ID.
How to create a CCO ID:
https://tools.cisco.com/RPF/register/register.do
How to associate your CCO ID with contract:
https://tools.cisco.com/RPFA/profile/profile_management.do
Frequently Asked Question:
http://www.cisco.com/web/ordering/cs_info/faqs/index.html
Select the CCOID
1. New CCOID
[1]>
Please enter the CCOID of the contact person :
[]> your name
The CCO ID may contain alphabets, numbers and '@', '.', '-' and '_' symbols.
Please enter the CCOID of the contact person :
[]> me@example.com
Please enter the name of the contact person :
[]> yourname
Please enter your email address:
[]> me@example.com
Please enter the contract ID:
[]> 1234
Please enter any additional contact information (e.g. phone number):