Cisco Cisco Email Security Appliance C170 Referencia técnica
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Cisco AsyncOS 8.0.1 CLI Reference Guide
Certifications. For questions relating to certificates and certification exams:
•
http://training.ironport.com/certification.html
•
certification@ironport.com
Knowledge Base
You can access the IronPort Knowledge Base on the Cisco IronPort Customer Support page at the
following URL:
following URL:
http://cisco.com/web/ironport/index.html
Note
You need a Cisco support account to access the site. If you do not already have an account, click the
Register link on the Support page. Generally, only Cisco customers, partners, and employees can access
the Support page.
Register link on the Support page. Generally, only Cisco customers, partners, and employees can access
the Support page.
The Knowledge Base contains a wealth of information on topics related to IronPort products.
Articles generally fall into one of the following categories:
•
How-To. These articles explain how to do something with an IronPort product. For example, a
how-to article might explain the procedures for backing up and restoring a database for an appliance.
how-to article might explain the procedures for backing up and restoring a database for an appliance.
•
Problem-and-Solution. A problem-and-solution article addresses a particular error or issue that
you might encounter when using an IronPort product. For example, a problem-and-solution article
might explain what to do if a specific error message is displayed when you upgrade to a new version
of the product.
you might encounter when using an IronPort product. For example, a problem-and-solution article
might explain what to do if a specific error message is displayed when you upgrade to a new version
of the product.
•
Reference. Reference articles typically provide lists of information, such as the error codes
associated with a particular piece of hardware.
associated with a particular piece of hardware.
•
Troubleshooting. Troubleshooting articles explain how to analyze and resolve common issues
related to IronPort products. For example, a troubleshooting article might provide steps to follow if
you are having problems with DNS.
related to IronPort products. For example, a troubleshooting article might provide steps to follow if
you are having problems with DNS.
Each article in the Knowledge Base has a unique answer ID number.
Cisco IronPort Customer Support
You can request Cisco IronPort product support by phone, email, or online 24 hours a day, 7 days a week.
During Customer Support hours — 24 hours a day, Monday through Friday, excluding U.S. holidays —
an engineer will contact you within an hour of your request.
an engineer will contact you within an hour of your request.
To report a critical issue that requires urgent assistance outside of Customer Support hours, contact
IronPort using one of the following methods:
IronPort using one of the following methods:
U.S. Toll-free: 1 (877) 641-4766
International:
http://cisco.com/web/ironport/contacts.html
Support Page:
http://cisco.com/web/ironport/index.html
If you purchased support through a reseller or another supplier, please contact that supplier directly with
your product support issues.
your product support issues.