Cisco Cisco Email Security Appliance X1050 Referencia técnica
Chapter
146
Cisco IronPort AsyncOS 7.6 CLI Reference Guide
supportrequest
Description
Send a message to IronPort Customer Care. This command requires that the
appliance is able to send mail to the Internet. A trouble ticket is automatically
created, or you can associate the support request with an existing trouble ticket.
appliance is able to send mail to the Internet. A trouble ticket is automatically
created, or you can associate the support request with an existing trouble ticket.
Usage
Commit: This command does not require a ‘commit’.
Cluster Management: This command is restricted to machine mode. It is further
restricted to the login host (i.e., the specific machine you are logged onto). This
command requires access to the local file system.
restricted to the login host (i.e., the specific machine you are logged onto). This
command requires access to the local file system.
Batch Command: This command does not support a batch format.
Example
The following example shows a support request that is not related to an existing
support ticket.
support ticket.
Table 3-57
supportrequest
mail3.example.com> supportrequest
Do you want to send the support request to supportrequest@ironport.com?
[Y]> y
Do you want to send the support request to additional recipient(s)? [N]>
y
Please enter the email address(es) to which you want to send the support
request. Include anyone in your organization that should be