Cisco Cisco Email Security Appliance X1050 Guía Del Usuario
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Cisco AsyncOS 8.5 for Email User Guide
Chapter 14 Outbreak Filters
Troubleshooting The Outbreak Filters Feature
Troubleshooting The Outbreak Filters Feature
This section provides some basic troubleshooting tips for the Outbreak Filters feature.
Reporting Incorrectly Classified Messages to Cisco
Use the checkbox on the Manage Quarantine page for the Outbreak quarantine to notify Cisco of
misclassifications.
misclassifications.
Multiple Attachments and Bypassed Filetypes
Bypassed file types are only excluded if a message’s only attachment is of that type, or in the case of
multiple attachments, if the other attachments do not yet have existing rules. Otherwise the message is
scanned.
multiple attachments, if the other attachments do not yet have existing rules. Otherwise the message is
scanned.
Message and Content Filters and the Email Pipeline
Message and content filters are applied to messages prior to scanning by Outbreak Filters. Filters can
cause messages to skip or bypass the Outbreak Filters scanning.
cause messages to skip or bypass the Outbreak Filters scanning.