Cisco Cisco Email Security Appliance C650 Guía Del Usuario
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Cisco AsyncOS 8.5.5 for Email Security User Guide
Chapter 39 Testing and Troubleshooting
Remotely Resetting Appliance Power
–
redirectrecipients
–
suspenddel
/
resumedel
–
suspendlistener
/
resumelistener
Use the
tophosts
command to check the number of soft and hard bounces. Sort by “Soft Bounced
Events” (option
4
) or “Hard Bounced Recipients” (option
5
). If the performance for a particular
domain is problematic, use the commands above to manage the delivery to that domain.
Remotely Resetting Appliance Power
If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party
Intelligent Platform Management Interface (IPMI) tool.
Intelligent Platform Management Interface (IPMI) tool.
Restrictions
•
Remote power management is available only on certain hardware.
For specifics, see
.
•
If you want be able to use this feature, you must enable it in advance, before you need to use it.
For details, see
•
Only the following IPMI commands are supported:
status, on, off, cycle, reset, diag, soft
Issuing unsupported commands will produce an “insufficient privileges” error.
Before You Begin
•
Obtain and set up a utility that can manage devices using IPMI version 2.0.
•
Understand how to use the supported IPMI commands. See the documentation for your IPMI tool.
Procedure
Step 1
Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power
Management port, which you configured earlier, along with the required credentials.
Management port, which you configured earlier, along with the required credentials.
For example, from a UNIX-type machine with IPMI support, you might issue the command:
ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P password chassis power reset
where
192.0.2.1
is the IP address assigned to the Remote Power Management port and
remoteresetuser
and
password
are the credentials that you entered while enabling this feature.
Step 2
Wait at least five minutes for the appliance to reboot.
Working with Technical Support
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