Cisco Cisco Email Security Appliance C650 Guía Del Usuario
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Cisco IronPort AsyncOS 7.6 for Email Daily Management Guide
OL-25138-01
Chapter 3 Tracking Email Messages
Understanding Tracking Query Results
Message Details
To view detailed information about a particular email message, including the message header
information and processing details, click the Show Details link. A new browser window opens with the
message details.
information and processing details, click the Show Details link. A new browser window opens with the
message details.
Figure 3-5
Message Details
The message details include the following sections: Envelope and Header Summary, Sending Host
Summary, and Processing Details.
Summary, and Processing Details.
Envelope and Header Summary
This section displays information from the message envelope and header, such as the envelope
sender and recipients. It includes the following information:
sender and recipients. It includes the following information:
Received Time: Time that the Email Security appliance received the message.
MID: IronPort message ID.
Subject: Subject line of the message.
The subject line in the tracking results may have the value “(No Subject)” if the message does not
have a subject or if the Cisco IronPort Email Security appliances are not configured to record the
subject lines in log files.
have a subject or if the Cisco IronPort Email Security appliances are not configured to record the
subject lines in log files.
For more information about configuring Email Security appliances to log subject headers, see
Envelope Sender: Address of the sender in the SMTP envelope.
Envelope Recipients: Addresses of the recipients in the SMTP envelope.
Message ID Header: “Message-ID:” header that uniquely identifies each email message. It is
inserted in the message when the message is first created. The “Message-ID:” header can be useful
when you are searching for a particular message.
inserted in the message when the message is first created. The “Message-ID:” header can be useful
when you are searching for a particular message.
SMTP Auth User ID: SMTP authenticated username of the sender, if the sender used SMTP
Authentication to send the email. Otherwise, the value is “N/A.”
Authentication to send the email. Otherwise, the value is “N/A.”