Cisco Cisco Email Security Appliance C650 Guía Del Usuario
8-27
Cisco IronPort AsyncOS 7.5 for Email Configuration Guide
OL-25136-01
Chapter 8 Anti-Spam
Reporting Incorrectly Classified Messages to Cisco IronPort
Systems
Systems
Messages that appear to be incorrectly classified may be reported to Cisco
IronPort for analysis. Each message is reviewed by a team of human analysts and
used to enhance the accuracy and effectiveness of the product. Each message
should be forwarded as an RFC 822 attachment to the following addresses:
IronPort for analysis. Each message is reviewed by a team of human analysts and
used to enhance the accuracy and effectiveness of the product. Each message
should be forwarded as an RFC 822 attachment to the following addresses:
•
spam@access.ironport.com - for reporting missed spam
•
ham@access.ironport.com - for reporting false-positives
For more information about reporting incorrectly classified messages, please see
the Cisco IronPort Knowledge base or contact your Cisco IronPort Support
provider.
the Cisco IronPort Knowledge base or contact your Cisco IronPort Support
provider.
Testing IronPort Anti-Spam
To quickly test the IronPort Anti-Spam configuration of your appliance:
Step 1
Enable IronPort Anti-Spam on a mail policy (as above).
Step 2
Send a test email that includes the following header to a user in that mail policy:
X-Advertisement: spam
For testing purposes, IronPort Anti-Spam considers any message with an
X-header formatted as
X-header formatted as
X-Advertisement: spam
to be spam. The test message you
send with this header is flagged by IronPort Anti-Spam, and you can confirm that
the actions you configured for the mail policy (
the actions you configured for the mail policy (
) are performed. You can use the
trace
command and
include this header, or use a Telnet program to send SMTP commands to the
appliance. See the “Testing and Troubleshooting” chapter in the Cisco IronPort
AsyncOS for Email Daily Management Guide and
appliance. See the “Testing and Troubleshooting” chapter in the Cisco IronPort
AsyncOS for Email Daily Management Guide and
for more information.
Note
Examining a message’s headers for specific headers added by IronPort Anti-Spam
is another method to test the configuration of IronPort Anti-Spam on your
appliance. See
is another method to test the configuration of IronPort Anti-Spam on your
appliance. See
.