Cisco Cisco Email Security Appliance C190 Guía Del Usuario
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Cisco IronPort AsyncOS 7.5 for Email Configuration Guide
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Chapter 15 System Administration
IronPort AutoSupport
To allow Cisco to better support and design future system changes, the Cisco
IronPort appliance can be configured to send Cisco Systems a copy of all alert
messages generated by the system. This feature, called AutoSupport, is a useful
way to allow our team to be proactive in supporting your needs. AutoSupport also
sends weekly reports noting the uptime of the system, the output of the
IronPort appliance can be configured to send Cisco Systems a copy of all alert
messages generated by the system. This feature, called AutoSupport, is a useful
way to allow our team to be proactive in supporting your needs. AutoSupport also
sends weekly reports noting the uptime of the system, the output of the
status
command, and the AsyncOS version used.
By default, alert recipients set to receive Information severity level alerts for
System alert types will receive a copy of every message sent to Cisco. This can be
disabled if you do not want to send the weekly alert messages internally. To enable
or disable this feature, see
System alert types will receive a copy of every message sent to Cisco. This can be
disabled if you do not want to send the weekly alert messages internally. To enable
or disable this feature, see
Alert Messages
Alert messages are standard email messages. You can configure the Header From:
address, but the rest of the message is generated automatically.
address, but the rest of the message is generated automatically.
Alert From Address
You can configure the Header From: address via the Edit Settings button or via
the CLI (see the Cisco IronPort AsyncOS CLI Reference Guide).
the CLI (see the Cisco IronPort AsyncOS CLI Reference Guide).
Alert Subject
An alert email message's subject follows this format:
Subject: [severity]-[hostname]: ([class]) short message
Alert Delivery
Because alert messages can be used to inform you of problems within your Cisco
IronPort appliance, they are not sent using AsyncOS’s normal mail delivery
system. Instead, alert messages pass through a separate and parallel email system
designed to operate even in the face of significant system failure in AsyncOS.
IronPort appliance, they are not sent using AsyncOS’s normal mail delivery
system. Instead, alert messages pass through a separate and parallel email system
designed to operate even in the face of significant system failure in AsyncOS.