Cisco Cisco Aironet 1040 Series Access Point Datos agregados
Product Bulletin
© 2010 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Warranty Update on Cisco Aironet Access Points
PB606138
Effective April 27, 2010, Cisco is offering a limited lifetime hardware warranty on the Cisco Aironet 1040,
1140, 1250, 1260 and 3500 Series Access Points.
To accommodate recent customer purchases of these products, Cisco
®
Aironet
®
1140 and 1250 Series Access
Points purchased up to 90 days before April 27, 2010 will also be covered by a Cisco limited lifetime hardware
warranty. For more information, refer to
http://www.cisco.com/en/US/docs/general/warranty/English/LH2DEN__.html
.
Products purchased before these dates are covered by a Cisco 90-day limited hardware warranty. For more
information, refer to
http://www.cisco.com/en/US/docs/general/warranty/English/901DEN__.html
.
Cisco Limited Lifetime Hardware Warranty
A Cisco product hardware warranty is supported for as long as the original end user continues to own or use the
product, provided that the fan and power supply warranty is limited to 5 years. In the event of a discontinuance of
product manufacture, the Cisco warranty support is limited to 5 years from the announcement of the discontinuance.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within 10 working days
after receipt of the return materials authorization (RMA) request. Actual delivery times can vary depending on the
customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
Q&A
Q.
What is changing?
A.
Cisco is extending the warranty period for Cisco Aironet 1140 and 1250 Series Access Points from the
previously offered 90-day warranty to a limited lifetime warranty (LLW). Technical support from Cisco TAC is not
included in the warranty terms.
Q.
When will the limited lifetime warranty changes be effective?
A.
Changes will be effective on Apr 27, 2010:
●
The Cisco Aironet 1140 and 1250 Series Access Points warranty will change from a 90-day warranty to a
limited lifetime warranty effective April 27, 2010. To accommodate recent orders, any products purchased
within 90 days prior to Apr 27, 2010 will have the limited lifetime hardware warranty. Products purchased
before those dates will continue to be covered by the 90-day warranty.
●
Cisco Aironet 1040, 1260 and 3500 Series Access Points will be covered by the limited lifetime warranty from
the first day of shipment.
●
802.11n access points are the only Cisco Aironet products covered by the limited lifetime warranty. All other
Cisco Aironet products including 802.11a/g based access points, WLAN controllers, antennas and
accessories will continue to ship with existing warranties.