Cisco Cisco Packet Data Gateway (PDG) Guía Para Resolver Problemas
inPilot Administration and Management
Operations and Management ▀
Cisco ASR 5000 Series inPilot Installation and Administration Guide ▄
OL-22993-01
To decrypt the MSISDNs, execute the following script from the <inpilot_install_dir>/starbi/bin directory:
I
MPORTANT
:
Please note that the users require GUI administrator credentials to access this utility.
Using the generate_dns_mapp_sql.sh Script
To generate the DNS mapping for the specified list of IP addresses, execute the following script from the
<inpilot_install_dir>/starbi/bin directory:
<inpilot_install_dir>/starbi/bin directory:
Keyword/Variable
Description
input file for IP
A file containing IP addresses. Each IP address must be present in a new line.
output file where mapping should be stored
An output file for storing the DNS mappings in SQL format.
This script is used to perform Internet DNS lookup of the specified IP addresses. It uses the „nslookup‟ system
administration command to find the DNS name of the specified IP. Please note that the machine must be connected to
Internet for successful execution.
administration command to find the DNS name of the specified IP. Please note that the machine must be connected to
Internet for successful execution.
Using the getSupportDetails Script
In the event additional troubleshooting assistance is required, debugging information can be collected using a script
called getSupportDetails.pl. This script collects different log files and captures the output of certain system commands
that aid in troubleshooting issues. This script is packaged with inPilot in the
<inpilot_install_dir>/starbi/tools/supportdetails/ directory.
called getSupportDetails.pl. This script collects different log files and captures the output of certain system commands
that aid in troubleshooting issues. This script is packaged with inPilot in the
<inpilot_install_dir>/starbi/tools/supportdetails/ directory.
This script refers to an XML file to get the list of logs. This XML file resides in the same directory as the script. Once
executed, the script retrieves the contents of logs, files, folders, and output of certain commands and prepares a zipped
file (inpilotsupportDetails.tar.gz), by default it is placed in /tmp/log directory.
executed, the script retrieves the contents of logs, files, folders, and output of certain commands and prepares a zipped
file (inpilotsupportDetails.tar.gz), by default it is placed in /tmp/log directory.
Requirements
Perl 5.8.5 and above is required for running the script.
Apart from standard Perl modules (which are included in default installation of Perl), some additional modules are
required for running the script. The list is as follows:
required for running the script. The list is as follows:
expat version 1.95.8