Cisco Cisco Aironet 350 Access Points Notas de publicación

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Release Notes for Cisco Aironet Access Points
78-11623-01
Getting Technical Assistance
Getting Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can 
obtain documentation, troubleshooting tips, and sample configurations from online tools. For 
Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
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access to Cisco information and resources at anytime, from anywhere in the world. This highly 
integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline 
business processes and improve productivity. Through Cisco.com, you can find information about Cisco 
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To access Cisco.com, go to the following website:
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Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product 
or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC 
website:
http://www.cisco.com/tac
P3 and P4 level problems are defined as follows:
P3—Your network performance is degraded. Network functionality is noticeably impaired, but 
most business operations continue.
P4—You need information or assistance on Cisco product capabilities, product installation, or basic 
product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions. 
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered 
users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen